Our Polocies

There are NO refunds on custom orders.
There are NO refunds on ring size mistakes.
Shipping will NOT be returned on refunded orders.
Any and all refunds must clear with shop seller first.

Please note that orders take time to create in made-to-order situations. Turn around time is clearly listed in the listing. Most are 3-5 days. I will try my best to get a shipment out as soon as possible, but nothing is guaranteed before the ship date PLUS 2-3 additional days following for shipping time.

I cannot be held responsible for failure to read the full listing information and shipping policies.

Orders will not begin to be made until order is payed for in full.

Please note that orders take time to create in made-to-order situations. My turn-around-time is clearly listed in the listing. Most are 3-5 days. I will try my best to get a shipment out as soon as possible, but nothing is guaranteed before the ship date PLUS 2-3 additional days following for shipping time.

I cannot be held responsible for failure to read the full listing information and shipping policies.

Everything is shipped USPS First Class mail with tracking except for international packages which tracking is unavailable for.

UNITED STATES:

All parcels ship USPS First Class with tracking.
For any other methods of shipping, please contact me prior to purchase.
For insurance on your package, please contact me prior to purchase.

I apologize, but I cannot be held responsible for mail system loss or damage.
I also I cannot be held responsible for shipping to incorrect address listed through Etsy.
In any case, I will do my best to help you find your package, but please realize that this is at no fault of mine.

INTERNATIONAL ORDERS:

All parcels ship USPS First Class, which may take up to 8 weeks for delivery depending on your location.
International items will NOT be mailed with insurance due to incredibly high cost.
International orders do NOT come with tracking.
BUYER is responsible for knowing their country's import restrictions and understand that we are NOT responsible for any customs fees, duty fees, or applicable taxes on international purchases you might incur.

Please do not ask us to mark your order as a "gift" this is against federal laws and we will not do so.

You may want to use this vat calculator to see what your tax might be:
http://www.dutycalculator.com/new-import-duty-and-tax-calculation/